Licensing & FAQ
A quick guide to how licenses, delivery, and usage rights work when you buy a digital print from Wild Frame Online.
License tiers
Web License
Up to 1600px on the longest edge. Personal use, social media, blogs.
Print License
Full-resolution file. Personal printing — home, office, gifts.
Commercial License
Full-resolution file, plus commercial use and resale rights.
Questions
How is the file delivered?
Instantly. Once your order is confirmed, download links appear on the confirmation page and are also emailed to you — no waiting, no shipping.
What file format do I get?
A high-resolution JPEG, sized according to the license you choose — up to full resolution for Print and Commercial licenses.
Can I print the file myself?
Yes. Print and Commercial licenses include the full-resolution file, suitable for printing at home or through a print lab, up to the recommended print size shown on each product page.
Do you offer refunds?
Because files are delivered instantly, digital downloads are non-refundable once a purchase is complete. If a file is corrupted or you received the wrong license, contact us and we'll make it right.
Can I use a Web License photo in a print product I sell?
No — a Web License covers personal, non-commercial use only. For resale, merchandise, or any commercial project, choose the Commercial License.
Still have a question? Get in touch.